Tel: 714-328-9009
E-Mail: cs@hyggeinc.net

 23315 S. Youngs Rd.
Channahon, IL 60410

 Free UPS Ground shipping
on all orders.

 Email Support
Response within 1 day.

FaQs. General Information

Which method do you use for shipping?

We use UPS Ground services for the shipping.

Will you ship to my country?

We are currently shipping only to the U.S.

Do you ship to APO/FPO addresses?

Yes! Please select the United States as your country during checkout.

Do you have any additional discounts for bulk purchases?

Yes we do. Please contact us !

Does the chair recline to any degree that you've wrote?

The chair back does recline with the button on the side and that is to any degree.

Which, if any, replacement locking casters work with this chair?

No replacement ship together, but if the casters broken within 3 months, you can contact with us for new casters.

Does the chair swivel?

Yes, it does.

I can't get the seat to lower. How do you do it?

Make sure the lever is not in the lock position. Then lift lever for a lower seat.

Do the wheels have stoppers?

Unfortunately, it is not currently supported.

Does this come with height adjustment function?

Yes, of course it does.

Does it have good seat cushion?

We think so. It's quite thick and fluffy.

Can I cancel my order?

If your order has not yet shipped or isn't in the process of being packed, we might be able to help. Please email us for assistance.

I made a mistake with my order. How do I change it?

If your order has not yet shipped or isn't in the process of being packed, we may be able to help. Please email us (as this action attempts to halt processing of your order) so we may try to assist. Please note that we cannot guarantee that we can modify your order.

Can I split my order and have it sent to multiple addresses?

Not at this time. You will need to place separate orders.

Let me know your warranty Period.

Our product is covered by a 6 month warranty. We've support you for enjoy happy moments

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